Contact info: support@aaraninfotech.com

Refund Policy

Refund Policy

At Aaran Infotech Inc ("Company", "we", "our", or "us"), customer satisfaction is important to us. This Refund Policy outlines the conditions under which refunds may be issued for services provided through Aaran Infotech Inc (https://www.aaraninfotech.com).
  1. General Policy
    Due to the nature of digital and IT-related services, all payments made to Aaran Infotech Inc are generally non-refundable unless otherwise agreed in writing. However, refund requests may be considered under specific circumstances mentioned below.
  2. Eligibility for Refunds
    A refund may be considered if:
    • The service was not delivered as agreed
    • Duplicate payment was made by mistake
    • The project was cancelled by Aaran Infotech Inc before work commenced
    • Technical issues from our side prevented delivery of the purchased service
  3. Non-Refundable Situations
    Refunds will not be provided in the following situations:
    • Change of mind after project commencement
    • Delays caused by the client’s failure to provide required information or approvals
    • Completed services or delivered digital products
    • Third-party service costs, domain registrations, hosting fees, software licenses, or API charges
    • Minor design or development variations that do not materially affect functionality
  4. Refund Request Process
    To request a refund, users must contact us through our official contact channels with:
    • Full name
    • Payment details or transaction reference
    • Description of the issue
    • Supporting documents if applicable
    Refund requests should be submitted within 7 days of the payment date unless otherwise specified.
  5. Processing of Refunds
    If a refund request is approved, the refund will be processed through the original payment method within 7–14 business days, depending on banking and payment provider timelines.
  6. Cancellation Policy
    Project or service cancellations must be requested in writing. Cancellation approval will depend on the project stage and work already completed.
  7. Changes to This Refund Policy
    Aaran Infotech Inc reserves the right to modify this Refund Policy at any time without prior notice. Updated versions will be posted on this page.
  8. Contact Us
    For any refund-related questions or requests, please contact us through the contact page available on our website.